Pritesh completed his MBA(Finance) in Sydney, Australia and came down to India to manage his 50 year old family business, Indo Burma Agencies. Pritesh had interest in this business from his childhood which is apparent in his avid interest and deep knowledge about the products. Indo Burma agencies specialize in Decorative Veneer, Laminates, Acrylic surfaces, Highlighters, Plywood and doors. This business has gone through an enormous shift from being a catalog based sales to a distinctive showroom experience.
Pritesh and Indo Burma agencies have brought in a lot of innovation in Customer Experience. Be it multiple showrooms, vast product range, competitive pricing structure and managing clients, Pritesh is hands-on and dynamic in running the business.
Indo Burma is one of the first people in Bangalore to have a fully dedicated climate controlled showroom for Veneers. There are over 400 Veneers displayed here. The showroom is thoughtfully done to use Veneers in many ways and portray its use to the clients. There are a wide range for flush doors. These are ready custom-size 30 mm to 50 mm doors with frames finished with Veneer, laminates, molding among other.
Indo Burma agencies are exclusive distributors of Timex laminates. Decorative laminates are cost effective and are easy to maintain. This makes it a very popular choice for corporate interiors. Unlike Veneer, laminates do not need any polishing and it can be done by semi-skilled labor.
One of the showstoppers at Indo Burma agencies is Highlighters. These are bright, colorful and interesting mosaics that can be used to highlight the designs and interiors. There are over 1000 designs including wooden mosaics, mother of pearl, alabaster, solid surface mosaics, glass and faux leather mosaics. Backlit panels, borders and inlays add to the sheen. Exterior grade mosaics and cladding are as interesting as the interior ones.
Pritesh supplies these product to architects, interior designers, home owners, leading IT parks, hotels and resorts in the country.
When asked what advice would he give to the clients, Pritesh says:
- Customer has to first like the product. There are plethora of products available today for the client to choose.
- Always get it from reliable trust worthy place. It is very easy to manipulate on the thickness and size and it will go unnoticed.
- Understand the Price. Compare apples to apples. Good quality, Borer, termite and powder free products will be slightly expensive than normal ones. If you put together the cost of replacing bad quality ones over time, the good products will always be inexpensive and save your from mental stress.
Quality, delivering the best products & services at reasonable prices have always been a cornerstone for Indo Burma agencies and for Pritesh, it is the secret for his success.